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This is the sixth in an occasional series from AEE published in Utility Dive that addresses how the power sector can successfully transition to a 21st Century Electricity System.
Throughout the economy, businesses rely heavily on services to fulfill their needs. In the utility sector, however, the use of services has taken hold more slowly, especially when those services reduce the need for capital investment in their systems. At the heart of the matter is the way utilities recover costs and generate earnings. At stake is faster adoption of modern technology, better service, a more efficient system, and lower costs for customers.